Safe first contact
Use a phone number or email address that is safe for us to contact. Do not send passwords, card details, Social Security numbers, medical records, or identification documents through the first-contact form.
Know what to expect when you ask for help.
Your questions, choices, and privacy matter. Start with the information needed to discuss your request, and ask us to explain any next step.
Your choices
Tell us about language or accessibility needs and any contact restrictions. Ask what information a referral requires before agreeing to share it. You do not need a fixed address to ask for help.
Clear expectations
Support depends on program eligibility, available resources, and capacity. Submitting a request does not guarantee a benefit, a payment, housing, or a place in another provider’s program.
Ask for clarification or a different way to get help.
Call 408-409-5719 to discuss your request, a privacy concern, an accessibility barrier, or a question about giving. Avoid sending sensitive documents with your initial message.
Privacy information
Read the privacy notice for information about handling personal information and contacting us with questions or requests.
Giving questions
Ask about a proposed gift’s purpose, restrictions, acknowledgment, or communication preferences before making a commitment. Do not send payment details by email, text, or an intake form.
Urgent situations
Gopsco.org is not an emergency service. For immediate danger call 911. For local resource information, call 211.
Talk with us
Ask about assistance, privacy, accessibility, or support for the community.